Privacy Policy
Last Updated: December 2024
1. Information We Collect
When you use Tranquil Mind Hypnotherapy, we collect information that you provide directly to us, including:
- Account information (name, email address)
- Payment information (processed securely through Stripe)
- Purchase history and download records
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver digital products
- Manage your account and provide customer support
- Send you order confirmations and important updates
- Improve our products and services
- Prevent fraud and enhance security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: Stripe processes all payments securely
- Service Providers: Trusted partners who help us operate our business
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through Stripe's secure payment gateway.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]